Can I trust Thailand as your place of manufacture, and why don’t you make your products in the US?
Yes, you can absolutely trust Thailand as a place of manufacture, and we actually do make some of our dog food in a US based pet food facility. The majority of our dog food line as well as our entire cat food line are made in a human food facility in Thailand. While both facilities process our foods under great safety measures, our formulas produced in Thailand are manufactured under far greater scrutiny.
Please see the “Safety First” section of our website for a detailed breakdown of our processes and quality control measures.
As you can see with our products, they are quite different than most pet food brands. We reach these results though our manufacturing partner’s unparalleled capabilities, something we truly cannot find anywhere else, regardless of country of manufacture. You can see the difference upon opening a can, and your companions can taste the difference!
In choosing Thailand as a place of manufacture, we had an existing relationship making human food with our manufacturing partner for decades. We place extreme value on this deeply rooted, mutual foundation of trust and experience, something we would not have when choosing another factory, whether it be in the US or elsewhere.
As we learned with the recall of 2007, close to 100 brands of pet food were produced in one facility. In contrast, Jana Brands, our sister company, has the exclusive contract of all human food entering the US from this facility. We are not just another number in the production line. In fact, Jana’s biggest customer, the Subway Sandwich chain, awarded Jana Brands as Vendor of the Millennium, which was based upon the quality of products produced for humans in these facilities over the course of 30+ years.
If you look around the supermarket, you may be surprised to learn that much of the food for people has been produced in Thailand, such as fish and fruit. In fact, the US imports about 80% of its fish with a large portion coming from Thai plants. If you eat fish at a restaurant, there is a strong chance that it was caught in Pacific waters and processed in an Asian plant.
In that regard, our factory is a human food facility that also makes pet food. As such, the processing of the pet food must meet those of international human processing standards. Perhaps the strictest human processing standard is called the British Retail Consortium (BRC). Our factory earned an “A” on the BRC standard for human consumption, and this distinction would also apply to the pet food side.
Thailand is recognized as a world leader when it comes to food production for humans. Importantly, the USFDA recognizes the Thai FDA. In a nutshell, if the Thai authorities say our factory is good to go on human standards, the US will accept that. This notion carries over to a similar branch in Thailand called the Department of Livestock Development (DLD). The DLD is similar to our USDA. The DLD sets forth certain processing guidelines. Our chicken, for instance, is DLD certified.